FAQs

How do I order books that aren’t in-store or listed on your website?

We can order most titles, even if they are not listed on our website. Please e-mail us at specialorders@entershinebookshop.ca or call us on (807) 343-9109 and we will do our best to assist you.

How will I know when my order has arrived?

We will contact you, either by phone or by e-mail.

Do you sell used books?

We currently have no plans to sell used books.

Do you gift wrap?

Yes. If you wish an item to be gift wrapped, please indicate so in the special comments section when ordering online. For the purposes of sustainability, all our packages will be wrapped in plain brown paper. We do not sell, nor do we use gift wrap, which is heavily inked, and therefore non-recyclable.

My order was damaged and/or faulty. What do I do?

Please contact us at info@entershinebookshop.ca and we will do our best to resolve the situation for you.